Raffle Winner Website Terms and Conditions

Effective Date: Date of raffle: 08-28-2026.

These Terms and Conditions apply to the insurance agent or insurance agency website awarded by Lincoln Street Media as a raffle prize at the NABIP SO TX Medicare Summit on August 28, 2026.

By accepting the prize, submitting the website onboarding form, or authorizing Lincoln Street Media to begin work, the winner agrees to the following terms.

1. Website Prize

Lincoln Street Media will design and develop one static, informational website for the raffle winner’s insurance business.

The complimentary website package includes:

  • Design and development of the website

  • Five standard website pages

  • Customization using the winner’s business name, logo, colors, services, and contact information

  • Responsive formatting for desktop computers, tablets, and mobile devices

  • One text-based informational chatbot

  • Website hosting for one year

  • Routine website maintenance for one year

  • Reasonable minor content updates during the complimentary year

  • Basic security and technical maintenance for the hosted website

The complimentary one-year service period begins on the date the completed website is published on the internet, unless otherwise agreed to in writing.

2. Included Website Pages

The website will include the following five standard pages:

  1. Home

  2. Services

  3. About

  4. Frequently Asked Questions (FAQ)

  5. Contact

Requests for additional pages, landing pages, substantial new sections, or functionality outside these five standard pages are not included in the raffle prize and may require a separate written estimate.

No additional work requiring payment will be performed without the winner’s authorization.

3. Domain Name

A domain name is not included with the raffle prize. The winner must provide and maintain a suitable domain name and pay all domain registration and renewal charges.

The domain name should remain registered in the winner’s name or business name. The winner must provide Lincoln Street Media with the access or technical information reasonably necessary to connect the domain to the website.

Lincoln Street Media is not responsible for the expiration, loss, suspension, misuse, or unauthorized transfer of a domain name owned or controlled by the winner.

4. Information and Materials Required

The winner is responsible for providing accurate and complete information and materials needed to create the website, including, as applicable:

  • Business or agency name

  • Business logo and brand colors

  • Agent and staff headshots

  • Telephone number and email address

  • Office address and business hours

  • Insurance products and services offered

  • Agent or agency biography

  • Professional credentials and licensing information

  • Appointment-calendar or scheduling link

  • Social-media links

  • Required licenses, disclosures, and compliance language

  • Any other information reasonably required to complete the website

The winner confirms that they own or have permission to use all photographs, logos, trademarks, written content, testimonials, videos, and other materials provided to Lincoln Street Media.

The winner agrees not to submit copyrighted, trademarked, misleading, unlawful, or unauthorized materials.

Lincoln Street Media may use appropriately licensed stock images when suitable. Specialized or premium images may require the winner’s approval and payment.

5. Winner Response Deadline

The winner should submit the onboarding form and requested materials within 30 days after being notified of the prize.

If the winner does not provide the necessary information or respond to reasonable requests within 90 days, Lincoln Street Media may place the project on hold. Continued nonresponse may result in forfeiture of the prize unless other arrangements are approved in writing.

Delays in receiving information, materials, approvals, domain access, compliance language, or other required items may delay the completion and publication of the website.

6. Design and Revision Process

Lincoln Street Media will create the website based on the information submitted by the winner and the standard design practices of Lincoln Street Media.

The winner will have an opportunity to review the website before publication and request reasonable corrections or minor revisions.

Minor revisions may include:

  • Correcting text or contact information

  • Replacing an existing photograph

  • Updating office hours

  • Making small wording changes

  • Updating existing links

  • Making limited changes to colors

  • Making minor changes to existing page content

Major design changes are not included in the raffle prize and may require a separate written estimate.

Major changes may include:

  • A complete or substantial website redesign

  • A new layout or branding direction after the original design has been approved

  • Additional pages or landing pages

  • Substantial rewriting or replacement of approved content

  • Custom programming

  • E-commerce functionality

  • Membership or client portals

  • Secure document storage

  • Customer account systems

  • Advanced forms, calculators, or databases

  • New integrations or functionality outside the original project scope

No additional work requiring payment will be performed without the winner’s prior authorization.

7. Website Type and Functionality

The prize is for a static, informational insurance website. It does not include custom software, e-commerce, client portals, secure document storage, quoting systems, enrollment systems, customer databases, membership systems, or other advanced applications unless separately agreed to in writing.

Any appointment calendar, payment link, quoting link, carrier link, social-media link, or third-party service added to the website remains subject to the third party’s availability, pricing, privacy practices, security, and terms.

Lincoln Street Media is not responsible for the performance, availability, security, or actions of third-party providers.

8. Text-Based Chatbot

The website will include a text-based informational chatbot during the complimentary one-year service period.

The chatbot is designed to provide general business information based on the website’s approved content, such as:

  • Office hours

  • Business address

  • Telephone number

  • Services offered

  • General information published on the website

  • Directions to the winner’s contact or appointment-scheduling options

The chatbot is not a licensed insurance agent, customer-service representative, attorney, medical professional, financial professional, or human advisor.

The chatbot must not be relied upon to:

  • Recommend an insurance plan

  • Determine insurance eligibility

  • Quote specific insurance benefits or premiums

  • Explain or compare specific insurance plans

  • Enroll an individual in insurance coverage

  • Make decisions requiring a licensed insurance professional

  • Provide medical, legal, financial, or individualized insurance advice

Automated responses may occasionally be incomplete, inaccurate, outdated, or unexpected. The winner is responsible for reviewing the information used by the chatbot, testing its responses, monitoring its use, and promptly notifying Lincoln Street Media of incorrect or inappropriate content.

Lincoln Street Media may temporarily suspend the chatbot when necessary for maintenance, security, abuse prevention, legal or regulatory concerns, platform limitations, or other reasonable operational purposes.

The chatbot is available only while the website is hosted by Lincoln Street Media under the raffle prize or an active continuation plan. The chatbot is not included in a website transfer or migration to another server or hosting provider.

9. Insurance and Regulatory Compliance

The winner is solely responsible for ensuring that all website content, advertising statements, professional licenses, disclosures, disclaimers, carrier references, plan information, testimonials, and marketing practices comply with applicable:

  • Federal and state laws

  • Texas Department of Insurance requirements

  • Centers for Medicare & Medicaid Services requirements

  • Medicare Communications and Marketing Guidelines

  • Insurance-carrier requirements

  • Professional licensing requirements

  • Advertising and consumer-protection laws

  • Other rules and regulations applicable to the winner’s business

The winner is responsible for reviewing and approving the website for compliance before it is published.

Lincoln Street Media provides website design and technical services. Lincoln Street Media does not provide legal advice, regulatory approval, or any guarantee that the winner’s content satisfies every applicable insurance, advertising, accessibility, privacy, or regulatory requirement.

Lincoln Street Media may decline to publish or may remove content that it reasonably believes is unlawful, misleading, infringing, unsafe, unauthorized, or inconsistent with applicable platform or hosting policies.

10. Privacy and Consumer Information

The website is intended primarily to provide general business information and direct visitors to the winner’s approved contact or scheduling methods.

The winner is responsible for supplying or approving any required:

  • Privacy policy

  • Terms of use

  • Consumer-consent language

  • Accessibility statement

  • Cookie notice

  • Text-message consent language

  • Email-marketing disclosures

  • Insurance disclaimers

  • Other legal or regulatory notices applicable to the winner’s business

The winner should not request or collect Social Security numbers, medical records, payment-card information, health information, or other sensitive personal information through a standard website contact form unless an appropriate secure and compliant system has been separately implemented.

The winner is responsible for how the winner and the winner’s business receive, store, use, protect, and dispose of information submitted by website visitors.

11. Complimentary Hosting and Maintenance Period

Lincoln Street Media will host, maintain, and provide reasonable minor updates to the website at no charge for one year beginning on the date the website is published.

Complimentary maintenance generally includes:

  • Routine hosting administration

  • Basic security monitoring

  • Software or platform maintenance controlled by Lincoln Street Media

  • Repair of technical problems caused by the original website configuration

  • Reasonable minor updates to existing content

Complimentary maintenance does not include:

  • Major design changes

  • Additional pages

  • New website functionality

  • Third-party subscription charges

  • Extensive content writing or rewriting

  • Recovery from actions taken by the winner or an unauthorized third party

  • Problems caused by third-party platforms or services

  • Work outside the original website scope

The timing of minor updates will depend on the nature of the request and Lincoln Street Media’s reasonable production schedule.

12. Third-Party Costs

The winner is responsible for expenses not expressly included in the raffle prize, which may include:

  • Domain registration and renewal

  • Premium stock photographs

  • Premium software, plugins, or integrations

  • Appointment-scheduling services

  • Business email accounts

  • Email-marketing services

  • Customer relationship management systems

  • Paid accessibility or compliance services

  • Custom forms or advanced functionality

  • Third-party subscriptions requested by the winner

Lincoln Street Media will notify the winner before purchasing or adding a paid third-party product on the winner’s behalf.

13. Ownership of the Website

The winner retains ownership of the original logos, photographs, written content, trademarks, and other materials supplied by the winner.

After the complimentary year has ended—and after any amounts owed for separately authorized services have been paid—the winner may request a transferable copy of the eligible static website files created specifically for the project.

Lincoln Street Media retains ownership of its:

  • Preexisting tools and materials

  • Design methods and processes

  • Reusable website components

  • Software and templates

  • Chatbot technology

  • Hosting systems

  • Proprietary systems and intellectual property

Third-party software, fonts, photographs, plugins, code, integrations, or other licensed materials remain subject to their respective license terms and may not be transferable.

14. Options at the End of the Complimentary Year

Before the complimentary year expires, the winner may select one of the following options:

Option 1: Continue With Lincoln Street Media

The winner may continue hosting the website with Lincoln Street Media for $47 per month.

The continuation service includes:

  • Website hosting

  • Routine maintenance

  • Reasonable minor content updates

  • Continued use of the text-based chatbot

  • Basic technical support

The continuation service will be subject to the service terms and policies in effect at that time.

The $47 monthly rate does not include major design changes, new pages, new functionality, premium third-party services, or work outside the maintenance scope. Lincoln Street Media will provide a separate estimate for additional requested work.

Option 2: Move the Website

The winner may request a transferable copy of the eligible static website files and move the website to another server or hosting provider.

The text-based chatbot is not included with the transferred website.

Option 3: Cancel the Website

The winner may cancel the website service. If the winner cancels and does not move the website, the website will be removed from publication and will no longer be accessible on the internet through Lincoln Street Media’s hosting service.

The continuation plan is completely optional. The winner is not required to purchase hosting or any other service from Lincoln Street Media.

15. Website Migration

If the winner chooses to move the website, Lincoln Street Media will provide a transferable copy of the eligible static website files upon request.

The following are not included in the transfer:

  • The text-based chatbot

  • Lincoln Street Media’s hosting account

  • Proprietary tools or internal systems

  • Nontransferable software

  • Third-party licenses

  • Services or subscriptions owned by Lincoln Street Media

The winner is responsible for:

  • Selecting a new hosting provider

  • Purchasing the new hosting service

  • Installing and configuring the website

  • Connecting the domain name

  • Providing website security

  • Maintaining and updating the website

  • Paying any third-party charges

  • Ensuring the website continues to comply with applicable requirements

Migration or installation assistance from Lincoln Street Media may be available for an additional charge.

Lincoln Street Media cannot guarantee that every design element, feature, integration, or function will operate identically in a different hosting environment.

16. Cancellation and Website Removal

The winner may cancel the service at the end of the complimentary year or at any time by providing written notice to Lincoln Street Media.

If the winner cancels without requesting a website transfer, or does not select a continuation option by the applicable deadline, Lincoln Street Media may remove the website from public access after providing reasonable notice.

Once removed, the website will no longer be published or accessible through Lincoln Street Media’s hosting service.

Lincoln Street Media is not required to retain website files indefinitely after cancellation. If the winner wants to preserve or transfer the website, the winner must request the eligible website files before the deletion deadline provided by Lincoln Street Media.

Cancellation of website hosting does not automatically cancel or transfer the winner’s domain registration, business email, appointment calendar, or any third-party subscription.

17. Security and Website Availability

Lincoln Street Media will use reasonable measures to maintain and protect the hosted website. However, no website, server, software platform, chatbot, or internet service can be guaranteed to be completely secure, error-free, or continuously available.

Lincoln Street Media does not guarantee uninterrupted website operation and is not responsible for outages, cyberattacks, malicious activity, third-party failures, internet disruptions, hosting-provider problems, or events outside its reasonable control.

If a security, legal, technical, or compliance concern arises, Lincoln Street Media may temporarily suspend all or part of the website or chatbot while the concern is investigated or corrected.

18. No Guarantee of Business Results

Lincoln Street Media does not guarantee that the website or chatbot will generate any particular number of:

  • Website visitors

  • Leads

  • Telephone calls

  • Appointments

  • Customers

  • Insurance enrollments

  • Sales

  • Search-engine rankings

  • Revenue or profit

The success of the website may depend on factors outside Lincoln Street Media’s control, including the winner’s marketing, reputation, location, services, competition, responsiveness, regulatory compliance, and overall business practices.

19. Prize Restrictions

The website raffle prize:

  • Has no cash value

  • May not be exchanged for cash or account credit

  • May not be transferred or sold without written approval from Lincoln Street Media

  • Is limited to one insurance agent or insurance agency website

  • Includes only the five pages and services specifically described in these Terms and Conditions

  • Does not include services or features not specifically listed

  • Must be used for a lawful insurance-related business

The winner is responsible for any tax reporting or tax liability associated with receiving the prize.

20. Limitation of Responsibility

To the extent permitted by law, Lincoln Street Media will not be responsible for indirect, incidental, special, exemplary, or consequential losses arising from:

  • The website or chatbot

  • Website hosting

  • Third-party platforms or services

  • Loss of business or revenue

  • Loss of data

  • Website downtime

  • Security incidents

  • Inaccurate information supplied by the winner

  • Regulatory or compliance issues involving the winner’s business

  • Interruption or cancellation of service

To the extent permitted by law, Lincoln Street Media’s total responsibility for any claim connected with the raffle prize will not exceed the amount actually paid by the winner to Lincoln Street Media for the specific service giving rise to the claim.

21. Changes to These Terms

Any material change to the raffle prize or these Terms and Conditions must be agreed to in writing by Lincoln Street Media and the winner. Email confirmation may serve as written agreement.

22. Contact and Support

Questions, website updates, and support requests may be directed to:

Lincoln Street Media
Ernesto Lopez Jr., Owner
Phone: 956-935-4651
Email: info@lincolnstreetmedia.com

23. Acceptance

By accepting the prize, submitting the website onboarding form, or authorizing Lincoln Street Media to begin work, the winner confirms that they have read, understood, and agreed to these Raffle Winner Website Terms and Conditions.