Twelve-Month Website Ownership Program
Twelve-Month Website Ownership Program Terms and Conditions
Medicare 2026 Summit Special Offer Effective Date: [August 11, 2026]
These Twelve-Month Website Ownership Program Terms and Conditions (the “Agreement”) are entered into between Lincoln Street Media, located in San Juan, Texas (“Provider,” “we,” “us,” or “our”), and the insurance agency, insurance agent, or other business identified on the applicable order form (“Client,” “you,” or “your”). This Agreement, together with the order form, describes the services, fees, responsibilities, ownership requirements, and other terms applicable to the Medicare 2026 Summit website package.
By signing an order form, checking an acceptance box, submitting payment, or authorizing Provider to begin work, Client acknowledges that Client has read, understood, and agreed to this Agreement.
1. Eligibility and Summit Offer
This promotional package is available only to eligible insurance agents and insurance agencies who enroll through the Medicare 2026 Summit promotion during the offer period stated on the order form or promotional material. Provider may limit the offer to one website package per agent, agency, or business.
Client represents that the person accepting this Agreement is at least 18 years old and has authority to bind the Client named on the order form.
2. Services Included
Subject to Client’s timely cooperation and payment, Provider will design, build, launch, host, and maintain one informational website for Client’s insurance agency or insurance business. The specific pages, features, and deliverables will be listed on the order form or project summary. Unless otherwise stated there, the package may include:
A professionally designed, mobile-responsive insurance agency website;
Standard informational pages, such as a home page, about page, services page, and contact page;
A basic contact form that sends submissions to an email address supplied by Client;
A text-based, non-verbal AI chatbot;
Basic chatbot setup and a knowledge base created from Client-approved website content and information supplied by Client;
A calendar or appointment-scheduling link in the website menu, if Client already has and supplies an active calendar link;
Inclusion of the supplied calendar link in the chatbot knowledge base or chatbot responses, when technically supported;
Website hosting, routine software maintenance, reasonable security updates, and backups while Client’s account remains active and paid; and
Minor website edits as described in Section 7.
The package is intended for an informational marketing website. Unless expressly included in writing, it does not include e-commerce, custom software, customer portals, plan enrollment, quoting systems, carrier integrations, CRM integrations, custom databases, advanced search-engine optimization, paid advertising, original photography or video, logo design, copywriting beyond basic formatting or AI-assisted drafting, legal review, accessibility certification, or regulatory approval.
Logo design or creation is not included. Client must provide a completed logo in a usable digital format. If Client does not have a logo, Client must obtain one independently before Provider can include a logo in the website. Any separate assistance with logo creation must be covered by a separate written agreement and fee.
3. Website Platform and Third-Party Services
Provider may use Hostinger Horizons, Hostinger hosting, artificial-intelligence-assisted development tools, third-party software, plugins, integrations, or other platforms selected by Provider to produce and operate the website efficiently.
Third-party services are governed by their own terms, privacy policies, availability, and technical limitations. Provider does not control and is not responsible for a third party’s outage, security incident, policy change, feature removal, price change, suspension, or discontinuation. Provider may replace a third-party tool with a reasonably comparable alternative when necessary to maintain the website or service.
Any premium third-party subscription, licensed feature, domain registration, email service, calendar service, CRM, or integration not specifically included on the order form is Client’s responsibility and may require a separate fee.
4. Client Content and Cooperation
Client will provide, in a timely manner, all information and materials reasonably needed to complete the website, including, without limitation, the business name, contact information, biography, service descriptions, agent or agency licensing information, service area, completed logo, photographs or images of the agent, agency, staff, or office, carrier-approved materials, required disclosures, privacy language, calendar link, and other requested content.
Client is responsible for providing a completed logo and all desired photographs or images in a reasonably usable digital format. Provider does not create Client logos and is not responsible for delays caused by a missing logo, missing images, unusable files, insufficient content, or incomplete information.
Client is responsible for reviewing all text, images, chatbot information, links, disclosures, and other website content for accuracy before launch. Client’s approval authorizes Provider to publish the approved materials.
The website may take up to 30 calendar days to complete after Provider has received all requested content, materials, access information, and approvals from Client. The 30-day period does not begin until Provider determines that the materials reasonably necessary to begin production have been received. The completion date may be extended when Client submits incomplete information, provides materials late, changes the requested scope, delays feedback or approval, or requests revisions.
If Client does not respond for 30 consecutive days after Provider requests information or approval, Provider may place the project on hold. Monthly payment obligations are not paused, extended, or credited because of a Client-caused delay.
5. Client Representations Regarding Content
Client represents and warrants that:
Client owns, licenses, or has permission to use all materials supplied to Provider;
The supplied information is truthful, current, and not misleading;
The website content will not infringe intellectual-property, privacy, publicity, or other rights;
Client holds all licenses and appointments required to advertise or provide the services described on the website; and
Client will promptly notify Provider when any business information, licensing information, calendar link, disclosure, or other material content becomes inaccurate.
Provider may refuse or remove content that Provider reasonably believes is unlawful, infringing, deceptive, unsafe, technically harmful, or inconsistent with applicable platform rules.
6. Design, Review, and Launch
The website will be based on the scope stated in the order form or project summary. Unless otherwise stated in writing, the package includes one initial design direction and up to two reasonable rounds of pre-launch revisions. A revision round means one consolidated list of requested changes delivered at one time.
Requests that materially change the approved design, add pages or functions, replace previously approved work, or expand the project scope may require an additional written quote. Provider will not charge for additional work without Client’s approval.
Provider will use commercially reasonable efforts to complete the initial website within 30 calendar days after receiving all required content, materials, access information, and approvals. This timeframe is an estimate rather than a guaranteed delivery date and is subject to Client cooperation, requested revisions, changes in scope, third-party availability, technical issues, and events beyond Provider’s reasonable control.
An “Initial Website Mockup” means the first visual design, working draft, preview link, screenshot, or other substantially developed website concept created for Client and presented by Provider. Once Provider has created and presented an Initial Website Mockup, the payment for that monthly billing period is earned, used, and nonrefundable, even if Client decides not to proceed, requests cancellation, does not approve the design, fails to provide additional materials, or does not launch the website. Presenting the Initial Website Mockup constitutes substantial performance of design and development services for that billing period.
The website will be considered accepted upon the earliest of: (a) Client’s written approval; (b) Client’s direction to launch; or (c) seven days after Provider requests final review if Client does not provide a written list of material defects.
7. Minor Edits and Maintenance
While Client’s account remains active and current, the package includes reasonable minor edits to the existing website. Minor edits generally include small changes to existing text, contact information, hours, links, staff information, or existing images that do not require redesigning a page, creating a new page, adding a new feature, or performing custom development.
Unless the order form states a different allowance, included minor edits are limited to 30 minutes of Provider work per calendar month and do not roll over. Provider may estimate the time required before beginning a request. Additional edits, redesigns, new pages, custom features, emergency work, or work beyond the monthly allowance require Client’s approval of a separate quote.
Routine maintenance includes commercially reasonable platform updates, monitoring, backups, and troubleshooting. It does not guarantee that the website will be continuously available, error-free, immune from attack, or compatible with every future browser, device, platform, or third-party service.
8. Text-Based AI Chatbot
The included chatbot is a text-based automated tool intended to provide general business information, answer common questions from its approved knowledge base, and direct visitors to Client’s contact or scheduling options. It is not a licensed insurance agent, customer-service representative, medical professional, attorney, or human advisor.
Client understands that AI-generated responses may occasionally be incomplete, inaccurate, outdated, or unexpected. The chatbot must not be relied upon to recommend a Medicare plan, determine eligibility, quote or explain specific benefits, compare plans, enroll an individual, provide medical or legal advice, or make any decision requiring a licensed professional.
Provider may configure reasonable safeguards and disclaimers, but Client remains responsible for reviewing the chatbot’s knowledge base, testing its responses, monitoring its use, and promptly reporting any incorrect or inappropriate output. Provider may suspend chatbot functionality when necessary for security, compliance, abuse prevention, platform limitations, or nonpayment.
The package includes the standard chatbot usage or “chatbot time” stated on the order form. Usage is subject to reasonable limits and the applicable third-party platform’s policies. Any additional usage fee or upgraded capacity requires Client’s prior approval. Unused chatbot usage does not roll over and has no cash value.
9. Privacy, Sensitive Information, and HIPAA
The website contact form and chatbot are intended only for general inquiries and appointment requests. Client will not instruct or encourage visitors to submit protected health information, Social Security numbers, Medicare identification numbers, medical records, payment-card information, or other highly sensitive information through the website, contact form, or chatbot.
Client is responsible for deciding what information to collect, providing an appropriate privacy notice, responding to privacy requests, and complying with all privacy, data-protection, recordkeeping, and breach-notification laws applicable to Client’s business. Unless the parties sign a separate written Business Associate Agreement expressly covering specified services, Provider does not agree to act as Client’s HIPAA business associate, and the services are not designed for the collection or storage of protected health information.
No internet transmission or storage system is completely secure. Provider will use commercially reasonable safeguards but does not guarantee absolute security.
10. Medicare, Insurance, and Advertising Compliance
Client—not Provider—is solely responsible for ensuring that the website, chatbot knowledge base, marketing statements, carrier references, logos, testimonials, appointment links, disclaimers, communications, and business practices comply with all applicable requirements, including CMS rules and guidance, Medicare communications and marketing requirements, carrier rules, state insurance laws, licensing requirements, and professional obligations.
Provider does not provide legal, regulatory, or compliance advice and does not submit the website or its content to CMS, any carrier, any insurer, or any governmental authority for approval unless the parties expressly agree otherwise in writing. Client must obtain any required carrier, plan, compliance, or legal approval before publication and after any material change.
Client is responsible for supplying all required disclosures, including any applicable statement concerning the organizations or products Client represents and any required notice directing consumers to Medicare.gov, 1-800-MEDICARE, or a State Health Insurance Assistance Program. Provider may assist with placement of Client-supplied language but does not warrant that the language is sufficient.
Client will not use the website or chatbot for unlawful lead generation, deceptive marketing, unsolicited communications, prohibited cold calling, improper steering, discrimination, or any activity that violates Medicare or insurance requirements.
11. Calendar and External Links
If Client supplies a calendar or appointment-scheduling link, Client is responsible for maintaining the calendar account, settings, availability, notices, security, privacy disclosures, and subscription fees. Provider is not responsible for missed, duplicated, incorrect, or unauthorized appointments or for the performance of the calendar provider.
Client must promptly notify Provider if a link changes or should be removed. Provider is not responsible for the content, security, availability, or privacy practices of any external website or service linked from Client’s website.
12. Fees, Payment, and Ownership Program
The promotional price is:
Ownership Program: $97 per month for the first 12 completed monthly payments; and
Ongoing Service: After all 12 ownership-program payments have been completed, $47 per month for continued hosting, maintenance, included chatbot usage, and minor edits within the limits of this Agreement.
12.1 Texas Sales Tax
The advertised monthly prices do not include applicable sales or use tax. Client is responsible for paying all Texas state and local sales or use taxes that Provider is required to charge in connection with the services.
Under current Texas tax rules, website creation and development, hosting, maintenance, website-content modification, and ongoing platform access are generally classified as taxable data-processing services. For taxable data-processing services, 20% of the charge is exempt from Texas sales and use tax, and sales tax is calculated on the remaining 80% of the charge. Accordingly, Provider will generally calculate applicable Texas state and local sales tax on 80% of each taxable monthly payment, unless a different tax treatment is required by law or applies to a separately stated service.
Provider may calculate, collect, and remit applicable taxes as required by law and may adjust the taxable amount or tax charged if a taxing authority changes its rules, rates, interpretation, sourcing requirements, or classification of the services. A Client claiming a valid tax exemption must provide Provider with a properly completed exemption certificate before the applicable charge is processed. Provider is not required to refund tax previously collected because Client failed to provide a valid exemption certificate on time.
The package is designed as a twelve-month website ownership program, billed monthly. The first payment is due when Client enrolls, and subsequent payments are charged each month to the payment method on file. Client may cancel future monthly payments as provided in Section 14 and will not owe the unpaid balance of the twelve-month program solely because of cancellation. However, ownership of or entitlement to receive the website does not transfer unless Client completes all 12 monthly payments and pays all other amounts due.
After Client completes all 12 ownership-program payments, service automatically continues on a month-to-month basis at $47 per month until canceled under Section 14. Client authorizes Provider or its payment processor to charge the payment method on file for recurring fees and approved additional charges.
Provider may change the ongoing monthly fee after Client completes all 12 ownership-program payments by giving Client at least 30 days’ written notice. A price change will apply only to future billing periods, and Client may cancel before the new price takes effect.
13. Failed Payments and Suspension
Client will maintain a valid payment method and current billing information. If a payment fails or becomes overdue, Provider may provide notice and attempt to process the payment again. If payment remains unpaid for seven days after its due date, Provider may suspend website hosting, chatbot access, edits, maintenance, or other services until the account is paid.
Suspension does not cancel the Agreement or waive amounts due. Provider may charge a reasonable reactivation fee if restoring a suspended website requires additional work, but will disclose the fee before performing that work.
14. Cancellation, Refunds, and Termination
14.1 Cancellation Before Completing 12 Payments
Client may cancel future monthly payments at any time by providing written notice to [cancellation email address] before the next billing date. Cancellation generally takes effect at the end of the then-current paid billing period. Client will not be charged the unpaid monthly fees remaining in the twelve-month ownership program solely because Client cancels.
If Client cancels before completing all 12 monthly payments: (a) future monthly billing will stop when cancellation becomes effective; (b) payments already made remain nonrefundable; (c) hosting, maintenance, chatbot access, contact-form processing, and other services will end; (d) the website may be taken offline; and (e) ownership, website files, code, design, and other Provider-created website materials will not transfer to Client. Client continues to own the logo, photographs, trademarks, text, and other pre-existing materials originally supplied by Client.
14.2 No Refunds or Prorated Refunds
Except where required by law, monthly payments are nonrefundable after they are charged, and Provider does not issue prorated refunds or credits for unused days, unused chatbot usage, unused edit time, Client’s failure to use the services, Client-caused delays, or Client’s decision to discontinue the project or service.
Without limiting the foregoing, once Provider creates and presents an Initial Website Mockup to Client, the payment for that monthly billing period is fully earned and nonrefundable. Cancellation prevents future charges after it becomes effective but does not create a right to recover payments previously made.
14.3 Cancellation After Completing 12 Payments
After completing all 12 ownership-program payments, Client may cancel the $47 month-to-month service by providing written notice to [cancellation email address] before the next billing date. Cancellation takes effect at the end of the then-current paid billing period. Partial-month refunds are not provided.
14.4 Termination by Provider
Provider may suspend or terminate service for nonpayment, unlawful conduct, misuse, security risk, material breach, infringement, or conduct that could reasonably expose Provider or a third party to liability. When the issue can reasonably be cured, Provider will ordinarily give Client notice and a reasonable opportunity to cure it.
14.5 Effect of Termination
When service ends, hosting, maintenance, chatbot access, form processing, backups, and other ongoing services will end, and the website may be taken offline. Client is responsible for arranging replacement hosting, email, forms, calendars, and other services before termination becomes effective.
Provider may delete website data and backups 30 days after termination, subject to legal obligations and ordinary backup-retention practices. Client should request any available transfer materials before that period expires.
15. Ownership and Website Transfer
Client retains ownership of Client’s pre-existing trademarks, completed logo, photographs, text, data, and other materials supplied by Client. Upon completion of all 12 monthly ownership-program payments and payment of all other amounts due, Client will own the final, client-specific website content and transferable website files created exclusively for Client, except for the chatbot, Provider Materials, and Third-Party Materials described below.
Provider retains ownership of its pre-existing materials, reusable layouts, methods, prompts, processes, know-how, templates, code libraries, components, and tools (“Provider Materials”). Provider grants Client a nonexclusive license to use Provider Materials only as incorporated into the active website. Third-party software, fonts, stock media, AI tools, hosting systems, and integrations remain subject to their owners’ licenses (“Third-Party Materials”) and may not be transferable.
The text-based AI chatbot, chatbot account, prompts, configuration, knowledge-base systems, usage credits, and related chatbot services are not included in website ownership or transfer, even after Client completes all 12 payments.
After all 12 ownership-program payments and all other required payments have been made, Client may request a commercially reasonable copy or transfer of website materials that are technically available and legally transferable. Migration to another host, reconstruction on another platform, domain transfer, configuration of third-party services, installation, and post-termination technical support are not included and are Client’s responsibility unless separately purchased. Provider does not guarantee that a website created on a proprietary or hosted platform can be exported or reproduced identically elsewhere.
16. Domain Name and Business Email
Unless expressly included on the order form, domain registration and business email are not included. Client should register and maintain its domain in Client’s own name and keep its login and renewal information current. If Provider assists with registration or management, Client remains responsible for the registration fees and accuracy of the registrant information.
Provider is not responsible for loss of a domain or interruption of email caused by Client’s nonpayment, expired registration, incorrect contact information, account compromise, registrar action, or a third-party outage.
17. No Guarantee of Results
Provider does not guarantee search-engine ranking, website traffic, leads, appointments, sales, commissions, enrollments, regulatory approval, consumer response, or any other business result. Website and chatbot performance depends on many factors outside Provider’s control, including Client’s offer, reputation, market, content, follow-up, advertising, carrier relationships, and legal compliance.
18. Warranties and Disclaimers
Provider warrants that it will perform the services in a professional and workmanlike manner. Client’s exclusive remedy for a verified failure to meet this warranty is for Provider to reperform the affected service after receiving reasonably prompt written notice.
Except for the express warranty above and to the maximum extent permitted by law, the services, website, chatbot, hosting, integrations, and all related materials are provided “as is” and “as available.” Provider disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, noninfringement, and any warranty arising from course of dealing or usage of trade.
19. Limitation of Liability
To the maximum extent permitted by law, Provider will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost commissions, lost opportunities, loss of data, business interruption, reputational harm, or claims arising from Client content, chatbot responses, third-party services, calendar errors, regulatory noncompliance, or unauthorized use.
To the maximum extent permitted by law, Provider’s total aggregate liability arising out of or relating to this Agreement will not exceed the amount Client paid to Provider under this Agreement during the six months immediately preceding the event giving rise to the claim.
These limitations do not apply to liability that cannot lawfully be limited or excluded.
20. Indemnification
Client will defend, indemnify, and hold harmless Provider and its owners, employees, contractors, and service providers from third-party claims, damages, penalties, losses, liabilities, and reasonable costs, including attorneys’ fees, arising from or relating to: (a) Client’s content, products, services, instructions, or business practices; (b) Client’s breach of this Agreement; (c) allegations that materials supplied by Client infringe another person’s rights; (d) Client’s violation of Medicare, insurance, privacy, advertising, telemarketing, or other applicable requirements; or (e) Client’s collection, use, disclosure, or storage of personal or sensitive information.
Provider will promptly notify Client of a covered claim and reasonably cooperate in the defense. Client may not settle a claim in a manner that admits wrongdoing by or imposes obligations on Provider without Provider’s written consent.
21. Confidentiality
Each party will use reasonable care to protect the other party’s nonpublic business, technical, and account information and will use it only to perform or receive services under this Agreement. Confidential information does not include information that is publicly available through no breach, already lawfully known, independently developed, or lawfully obtained from another source.
Provider may disclose information to employees, contractors, hosting companies, payment processors, and other service providers who need it to perform the services and are subject to appropriate confidentiality obligations, or when disclosure is required by law.
22. Portfolio Use
Unless Client opts out in writing, Provider may display Client’s business name, logo, and publicly available screenshots or links to the completed website in Provider’s portfolio and marketing materials. Provider will not disclose Client’s confidential information for portfolio purposes.
23. Notices
Notices under this Agreement must be sent by email or another written method that provides a record of transmission. Notices to Provider must be sent to [legal notice email address]. Notices to Client may be sent to the email address on the order form. Client is responsible for keeping its contact information current.
24. Governing Law and Disputes
This Agreement is governed by the laws of the State of Texas, without regard to conflict-of-law principles. Before filing a lawsuit, the parties will first attempt in good faith to resolve the dispute through written notice and informal discussion for at least 30 days.
Unless applicable law requires otherwise, exclusive venue for any lawsuit arising from this Agreement will be in the state or federal courts serving Hidalgo County, Texas, and each party consents to personal jurisdiction there.
25. General Terms
Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, severe weather, utility or internet failures, cyberattacks, labor disputes, governmental actions, platform outages, or failures of third-party providers.
Client may not assign this Agreement without Provider’s written consent. Provider may use qualified employees, independent contractors, and third-party service providers to perform the services and may assign this Agreement in connection with a merger, sale, reorganization, or transfer of substantially all relevant business assets.
This Agreement and the applicable order form constitute the entire agreement concerning the package and replace prior or contemporaneous discussions and representations about it. If the order form conflicts with this Agreement, the order form controls only as to the specific service, price, or term stated there. Changes must be in writing and accepted by both parties, except that Provider may update these terms prospectively when reasonably necessary for legal, security, platform, or operational reasons. Material changes will not retroactively reduce Client’s rights during a prepaid period.
If any provision is found unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will remain in effect. A waiver on one occasion is not a waiver on another. Headings are for convenience only. Sections that by their nature should survive termination—including payment, ownership, disclaimers, liability limits, indemnification, confidentiality, disputes, and general terms—will survive.
Electronic records and signatures may be used in connection with this Agreement. A signature, checkbox acceptance, or other electronic indication of assent has the same effect as a handwritten signature to the extent permitted by law.